| How
to fast-track your career to partnership.
Many new CAs and
CGAs in public accounting, when interviewed, will state
that they want to make it to partnership – but
so few actually have a grasp of what will help them
fast-track their way to the top.
It’s not
their fault; nobody’s shown them before.
Up to the point
of qualifying, most accounting professionals (and I
include all CGAs and CMAs in public accounting here
too) are so focused on passing their exams that they
fail to look ahead and ask ‘what additional skills
am I going to need to help me make it to partnership?’
The simple truth
is that there are many skills needed, but not all partners
have them.
I’ll split
the personality/skill types into three groups:
· Finders
· Minders
· Grinders
The ‘Finders’
are usually the ‘golden children’ of the
firm, the ones who have developed advanced social skills
for their age, who mix well at business functions and
are great conversationalists.
They have
a keen eye for spotting opportunities to develop a stranger
into a contact, a contact into a friend, and a friend
into a client.
They do far more
listening than talking, and when they do talk, it’s
usually to ask great questions about the other person,
so that they learn even more about them. This is information
that they will use later on – usually to the advantage
of both parties.
These are the
prospective partners of the future already in the eyes
of the existing partners, as they tend to seek individuals
who are capable of bringing new clients into the firm,
hence the ‘Finder’ name.
The ‘Minders’
are also great ‘people people’ - clients
love these guys and are very loyal to them. The ‘Minder’
looks after his or her clients and their clients look
after them.
If you’ve
just recruited a ‘Minder’ you’ll often
find a flow of new clients coming into the practice
in the following weeks as their clients insist on moving
wherever they go.
‘Minders’
generally are amazing at taking over an existing portfolio
of clients and looking after them well, but they just
don’t have the killer instinct of the ‘Finders’.
The ‘Minder’
is usually not the greatest of technician either. They’re
good delegators and managers – but not truly doers.
That’s where the ‘Grinders’ come into
play.
‘Grinders’.
These are great technicians who usually score far higher
in the UFE than the ‘Finders’ or the ‘Minders’.
Many will go on to specialize in either taxation or
insolvency or forensic accounting in the very near future
and many will naturally evolve into partnership in time.
Give a ‘Grinder’ a really technical
problem to solve for a client and they’ll just
love you to death.
The ‘Grinder’
is also often invited to sit on technical committees
of the firm and their voracious appetite for knowledge
and for work are often reflected in their attendance
at EVERY training session, yet still have one of the
highest billable hours in the office.
As you can see
from the individual characteristics of each type, there
is room for all three in a public accounting firm, but
it’s the ‘Finders’ who often get to
partnership first.
So, how
can you fast-track your career to partnership?
Here is an eight
point plan that summarizes some of the key issues:
1. Learn how to
control a conversation. You need this skill so that
you can do less talking and the prospect does the most,
and it’s best done by asking great questions.
This will help you learn a great deal about the prospect
and how your firm might be able to help them.
2. Develop a head
for facts, figures, names and faces. This will be invaluable
over your career if you can walk into a crowded room
and spot someone you met a year ago, can remember their
name, their company name and what line of business they
are in. That allows you to walk right up to them and
start a conversation off that will often lead to something
good for you.
3. Develop a ‘niche’
for yourself. Concentrate on one particular area of
business, either by industry (such as retail) or problem
(such as taxation). Spend some time thinking about what
parts of public accounting you really enjoy and see
if you find your ‘calling’.
4. Be full of
good ideas. Nobody wants to listen to someone who wants
to force their ideas and opinions onto others, but if
you can get the client to think that the idea is theirs,
not yours, then you are three quarters of the way to
a sale.
5. Give some free
time to develop as many relationships as you can. Unlike
marriage where you choose one person and that’s
it, this type of courtship (new business) is totally
permissive. Differentiate yourself by having time for
the individual and even doing something for free as
a favour in order to develop the relationship. Remember,
what goes around, comes around.
6. Get noticed.
Join committees, mentor new students, pass-on your knowledge
to others. We are in a knowledge industry (to quote
Paul Dunn and Ron Baker) and so knowledge is your currency.
Spend it wisely.
7. Ask and you
shall receive. Ask them for their business. When you
feel the time is right, and NOT before, why not ask
a prospect who you have got to know pretty well, for
their business. You’ll be amazed at how many are
just waiting for you to ask them, but if you don’t
ask, you’ll never know.
8. Read. The more
you read about the profession, marketing and general
business, the more your knowledge base will grow and
the more useful you will be to your clients.
© 2004, MFA
Group Inc |