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So, you want to be one of next
year's top 30 Canadian accounting firms?
Good, I applaud your determination
and ambition, but what do you have to do to make it
onto this list and why should you bother?
Well, the obvious reasons
why you should want to appear here next year are:
· Being of a certain
size to qualify will bring the economies of scale possible
- but size, as they say isn't everything. Size can sometimes
bring unexpected problems for practitioners. (See Mort
Shapiro's regular column in TBL and you'll see what
I mean!)
· A mention as one
of the top 30 firms is a great marketing tool for the
practice. When responding to RFPs from larger prospective
clients, it carries weight to say that The Bottom Line
considers your practice one of Canada's top 30 accounting
firms.
· The survey is
also a good third party testimonial to leave with smaller
prospective clients, it's an impressive marketing tool
I have used in practice myself.
Setting aside the 'big
4' that leaves 26 spots open. Take out Collins Barrow
and BDO, who by sheer size qualify, then we still have
24 spots open.
Even a sole practitioner
could make it on to this list if they market and organize
their practice well enough and benefit from leveraging
their professional staff properly.
However, realistically,
it's more likely that a larger partnership has the better
chance of being listed, as number of partners, offices
and $ value of fee income are the key performance indicators
used to draw up the rankings.
You've
got to be in it to win it
Another matter to take
into consideration is that some of your competitors
of similar size might not even bother responding to
the survey and thus will not be listed, even if they
should be listed had they completed the survey form.
You can't expect to win
the lottery if you don't buy a ticket. This is an opportunity
for you to seize. By completing the survey, or asking
TBL to put you on the list to receive it next time around,
you will be one step ahead of much of your competition.
Going
For Growth In 2003.
There are as many ways
to grow your public accounting firm as there are firms
(in Ontario alone there are 3,470 public accounting
firms) so space, alas, simply does not permit a comprehensive
listing here. However, I can give you some valuable
pointers and tips that you might want to consider using.
· Realize that not
all new business is good business. Focus on the type
of clients you prefer to do business with and can do
so profitably.
· Develop a reputation
for providing awesome client service. Your best source
of new business are your existing clients, serve them
well and the word will spread.
· Formulate and
Delegate. A favourite observation of mine is that those
firms who formulate a plan and a 'way of doing things'
and then delegate as much of the work as possible as
far down the organizational structure as possible, will
be the ones who enjoy the greater profitability, which
is the best form of growth.
· Focus on certain
'niche' markets. Experts command higher fees; generalists
get stuck in the quagmire of compliance work, fee pressures
and low levels of professional satisfaction.
· As Jim Collins
will tell you, in his superb book, Good To Great, getting
the right people 'on the bus' (in the business) is one
of the most important issues to get right. First figure
out WHO, then they will figure out WHAT. Recruit only
the best people in their field of expertise and the
rest will follow if you implement a few good marketing
ideas.
· Read. Spend half
an hour a day reading on practice development issues,
and you will be amazed at how your mind gets stimulated.
New ideas will pop into your head seemingly from nowhere,
and they'll be so good you'll wonder why you hadn't
thought of them before. An average reader will get through
about 20 200-page books over a year.
· Use your time
wisely. Remember the last time you went away on vacation?
What was it like in the office the day before? Busy,
I'll bet. If we take that focus and drive and determination
that we demonstrate on the day before we go away on
vacation, EVERY day at work, how much more can we achieve?
· Review all your
marketing materials. Read every sentence and think to
yourself 'so what?' That's what the reader (your prospect,
client or referral source) will think when they read
your materials. They need to be BENEFIT rich, not full
of features.
· Review your Web
Site with the same critical eye. You DO have a web site,
right? This is one of the most important aspects of
your marketing mix. Now, don't get me wrong, having
a web site may not win you a single new client if the
other components are not working well. But not having
a web site - or having a poor web site - will LOSE you
the opportunity to be considered by some prospective
clients.
· Seek sound, professional
practice development counsel from a suitably qualified
source. The investment in fees pale into insignificance
when compared to the benefits you can accrue by selecting
the right source of advice.
So, don't just sit there!
Pick up the phone, get busy, get thinking and get growing.
See you on the top 30 list in 2004!
© 2004, MFA
Group Inc |