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Cutting A Deal When There’s
No Natural Successor.
One of the things I often
find myself discussing with practitioners is succession
planning.
It seems it’s all
too easy to ‘put it off’ to another day.
Many, especially sole practitioners,
seem to believe that one day they’ll decide to
sell their practice and retire to the sun. That may
well be so, but in order to realize the maximum value
for their hard work over the years, and to pass-on that
value to the new owner(s) of the firm, a lot of preparation
work has to be done.
In many cases, the value
of the practice will be dependant upon the amount of
business that the acquiring firm retains, usually over
a period of time of between three to five years.
So, it’s vital to
make sure that the people taking over your clients have
similar values, similar outlooks and values as you.
After all it is your own ‘style’ of practising
that kept the clients happy all these years, isn’t
it?
So what are the key factors
to consider in order to have something of real value
to sell? Here are a few pointers:
· Quality working
paper files – incoming potential buyers will want
to examine your files and consider potential claims
that they were not responsible for creating. Good working
paper files is one of the cornerstones to a successful
sale.
· Providing an awesome
service experience to clients – again, incoming
potential buyers will want to know that they are not
looking at a ‘high risk’ block of fees.
· Excellent history.
What did you bill client ‘X’ last year?
And the year before? And the year before that? Any major
fluctuations could be a red flag, so have your client
history at hand to explain any such occurrences.
· WIP – too
much? Too old? What is the right balance? This will
be a major component part of your discussions and if
there is any doubt about the quality and recoverability
of WIP, you might find yourself having to bill what
you can for it directly to clients you are then asking
to give the new owners a try.
· Write offs. These
come in two distinct flavours:
1. Time
2. Billings
Neither taste that great.
A good recovery history and few bad debts will go along
way to verifying your claim that you have a good set
of clients.
· Staff. Clients
usually build a good relationship with someone special
to them at your office. In a sale, clients want to be
assured that there will be continuity in service and
the people that they have worked with for so many years
will still be around.
It is often wise for the
incoming practitioner to try to keep all staff of the
old owner at least for the first few years.
· Timing. Many deals
tend to happen in the fall, just because during tax
season few are prepared (or able) to devote much time
to discussions with prospective purchasers when they
have five hundred tax returns to steam through. If that
sounds like you, NOW is the time to start to think about
finding a buyer.
· Culture. It is
often overlooked as a ‘softer’ issue, but
it is critical that clients continue to be treated in
the same (or better) manner as they have been accustomed
to over the years.
Finding a firm to succeed
you who have similar values and culture can be a full
time job in itself, so time invested in frank and open
discussions with third parties will pay dividends after
the deal has closed.
All in all, it often takes
between 6 and 12 months to close a deal, even in today’s
market, where there are way more buyers than sellers.
The best option is to ‘grow
your own’ successor by taking in a partner or
senior manager with high potential 2 to 5 years before
you plan to retire, allowing them to build relationships
with key clients and when you are ready, they will be
an established part of the firm, rather than the ‘new
kid on the block’.
This means paying excruciating
attention to detail when hiring, being open about your
plans and the timing of events, and probably being prepared
to take a cut in income as the new recruit builds momentum
so that you can start to ‘take your foot off the
gas’.
Unfortunately, for reasons
of:
· Lack of available
talent
· Reluctance to take a cut in net profit share
· Reluctance to relinquish sufficient control
Or all three, many sole
practitioners miss a great opportunity.
I cannot tell you just
how much fun this type of can be for me. I get to se
a whole range of different accounting firms in totally
different situations, each with a different solution,
but the solutions only start to happen when you take
action.
Please, don’t leave
it too late.
© 2004, MFA
Group Inc |